Introducing IVY, a personalized automated concierge service, where any immediate questions can be answered. This is a semi-automated message service, available throughout the casino floor. We hope you will enjoy this service.
You can connect and ask questions using one of these options:
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a. Use of this rewards card indicates acceptance of all terms and conditions associated with Legacy Rewards.
b. Must be 21 years of age or older.
c. Only one member per account.
d. Valid government photo identification is required when applying for membership.
e. Valid government photo identification must be provided for all transactions or changes to account.
f. Membership benefits and points are non-transferable.
g. Eagle Mountain Casino is not responsible for untracked play due to player negligence or improper insertion of rewards card.
h. Management reserves the right to adjust any point balance resulting from malfunctions, operational errors and/or fraud.
i. Accounts with 6 months inactivity will be considered inactive and all points and comps will be zeroed out.
j. Lost or stolen cards should be reported immediately.
k. Multiple cards may be issued. However, any guest found committing fraudulent activity may result in immediate revocation and loss of any outstanding rewards and privileges.
l. Rewards card are for the sole use of the individual to whom it was issued. It may not be used by any other party and is to be used in accordance with all Eagle Mountain Casino policies. Any other use may result in immediate revocation and loss of any outstanding rewards and privileges.
m. Tier points are used to determine membership status.
n. Tier status is valid for the calendar year it was earned.
o. Reward points are NOT earned while using free play.
p. Promotional rules may vary visit Legacy Rewards for details.
q. Eagle Mountain Casino Team Members are not eligible for rewards or promotions.
r. Casino Barred or excluded members are not eligible for rewards or promotions.
s. Management reserves the right to change or cancel this program at any time.
t. Members must surrender rewards card upon request.
u. Membership may be revoked at the discretion of Eagle Mountain Casino without prior notice.